Store Policies

Welcome

To all considering or have purchased stones from LostSierra.
Wish to convey much heartfelt appreciation with gratitude, and look forward to a long fruitful relationship.

Payment

Paypal Preferred .... money order upon request.
It is suggested that payment be determined within 24 hours.
Past 24 hours of non payment from buyer will lead to canceled sale...

"Reserved" Items are to be held for 24 Hours...Please Convo if needing longer.

Shipping

First Class USPS. Tracking confirmation automatically applied on any order of 2 stones or more. Additional Postal Costs for Insurance will be Invoiced Via PayPal. Post Office Shipments occur 3-5 working days after purchase. Excluding Sat. Sun. Please notify if shipment of purchase needs to expedited sooner.

US shipping - $3.50Additional stones $.50 each
Global ship - $11.00 Additional stones $.50each

*Combined shipping charges is ALWAYS applied on multiple orders placed. All shipping overage fee`s will be returned via PayPal or other prior agreement.

Any different address ship request. MUST notify via e/mail Convo.

Refunds and Exchanges

Guaranteed 100% Satisfaction.

For whatever reason the stone is not to expectations. No need to feel "dismayed". Please contact . Your concerns will be received with a polite response and a thoughtful resolution. :)

Buyers is responsible for return shipping costs.

Additional Policies and FAQs

Custom Orders are welcomed. Please convo all inquiry`s.